![]() Give authority for keyboard and mouse (they can control your screen from their end which at times has been life saver for me) Switch between presenters (you can give authority to other participants and let them share their screen) Setup Recurring meetings (so I don't have to go back and do it over and over again) The software has made useful features but the ones that I have used and like the most are, Just setup a account, open browser, go to their website and log in. It is an online platform and browser based so pretty much very very easy to get started. This software is extremely helpful when you are working with a team that is either located in different states domestically or different countries internationally. GTM is just easier to use! Inviting attendees is even easy – just set up a future meeting and the email invitation is created for you! Easy peasy! I just took a another look at it again and played around with resizing and moving the feature windows and I even found something else about it that I didn't know before.so now I love it even more! The following week I will switch back to the other program, and then I let my students vote on which program they’d prefer to use the following week – GTM wins every time! I have used other online VOI chat tools, but they seem to keep changing?! They "think" they're making improvements, but take away such a valuable feature as being able to share the moderator's entire screen?! Why?! Either that or their newer version cannot “handle” sharing the entire screen and errors out showing the same screen over and over again in a trail of overlapping screens that run off into infinity. Granted it isn’t perfect, but what speech-to-text feature is? I make sure to use GTM and introduce it to my students at least once per course. I have to sometimes use another program, and at times when it doesn’t work I have quickly jusmped on GTM and it ‘saves the day” every time! I love the new TRANSCRIPTION feature too! And so do my students. I love GoToMeeting (GTM)! I teach online and hold live chats sometimes 3 nights a week. Instead, I got more hollow assurances and promises of follow up and call backs that never happened. After forcing the escalation of my concerns to upper level people in the organization, I thought I’d found someone to listen and dig into what was going on. It was the primary reason that chose their product in the first. This despite the promises and hard sell they gave me about how well this feature worked. They simply refused to consider the possibility of a problem on their end. They refused to investigate, even though PayPal reps had thoroughly investigated and had some suggestions. From the first time I called, they refused to consider that the problem could be with them and insisted it was with PayPal. When the pandemic hit and I increased my for sale webinar events, I experienced problems with the integration to PayPal. ![]() I was frequently given incorrect information and many times was promised a call back that never came. ![]() I frequently got techs who knew less about their product than I did. My biggest complaint, aside from things that didn’t work as promised, was the inept support. I was also assured before my purchase that their support was top notch. As I was looking for a product to deliver webinars and charge for events, I was promised the moon by sales reps that I later learned didn’t understand the tool and gave me erroneous information. I can also confirm that I have no GoToMeeting extensions in my browser.My relationship with LogMeIn and GoToMeeting was bad from the start. I would also like to highlight that I have not opened nor used GoToMeeting in anyway since my last post on the 11 August 2021 (2 days ago), so it seems all the more odd that it has reverted it's behaviour. Since I set the settings within GoTo Meeting to NOT check for updates automatically I do not understand why this process keeps running and keeps trying to check for updates in the background?! There are no GoTo Meeting icons on the TaskBar nor in the System Tray. I can also see under the Start-Up tab that GoToMeeting Status is set to Disabled. I therefore have taken a look at Task Manager and can see that " GoToMeeting (32 bit) " is listed as a running process. to communiate with remote site [ 13.35.15.30, TCP 443 (HTTPs). I noticed it as my Firewall suddenly notified me of a background request by GoToMeeting Unfortunately this issues seems have to come back again!
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